My doll unfortunately suffered violence during transportation and had a broken foot.
I was very disappointed and gave a negative review first.
Luckily kumadoll has excellent after sales service. They contacted me positively to solve the problem and made me a new body free of charge.
The new body is perfect and I decided to revise this review to 5 stars.Thanks to kumadoll.
Service:Hi,
Thank you very much for your cooperation and I'm glad we were able to resolve this matter successfully in the end.
Doing our best to achieve each customer's satisfaction is exactly what we want to do.
We will ask the manufacturer to further improve their packaging to avoid this sort of thing happening again.
3622468
I was very disappointed and gave a negative review first.
Luckily kumadoll has excellent after sales service. They contacted me positively to solve the problem and made me a new body free of charge.
The new body is perfect and I decided to revise this review to 5 stars.Thanks to kumadoll.
Thank you very much for your cooperation and I'm glad we were able to resolve this matter successfully in the end.
Doing our best to achieve each customer's satisfaction is exactly what we want to do.
We will ask the manufacturer to further improve their packaging to avoid this sort of thing happening again.
Kumadoll