How to Order in

1. Register 

Please register as a member of kumadoll for free.

kumadoll VIP system description

Click Here to Register

2. Pick your doll and confirm all customization options

If you have any question about sex doll, please feel free to contact

3.Complete Order Payment

How to Pay in kumadoll

*Please read our refund and return policy carefully before you pay.

kumadoll Return Policy & Cancellation

4. Production Period

The factory will arrange production after received your order.

Most brands have a production time of about 15-30 days.

It takes different time depending on the brand and customization requirements. You can find the approximate production time required on each brand's product description page.

5. Factory Pictures Confirming

After the production is completed, we'll send you pre-shipping factory pictures

Want to see factory pictures of your dolls for more details first?

kumadoll Pre-shipment pictures

6. Shipment Period

After you confirm everything is correct as your order, we'll arrange the shipment for you.

And we'll send the tracking number to you after shipping.

7. Delivery Completed

If you find any quality problems after you receive the doll, please take pictures and videos to us, we will communicate with the factory for you to solve the problem.

8. After-sales service

Even after the order was completed, you can still contact us if you have any questions about the use of the doll, we are happy to continue to provide service for you.