Customer Reviews (114)

  • $ 900.00

    2026-01-26

    J****D

    First of all this was the best shipping carton i ever saw. It had some little fractures on the outside like always^^ but the inside was complete fine nothing what so ever, so was the doll no scratches, no damaged parts nothing wonderful. The Doll has very soft Skin and a nice grip looks beautiful, and is very high Quality it just has some minor flaws like two staining spots, but its not a big of a deal maybe with the right tool easy to remove. The makeup and the tattoo seems also be high quality. I had fear that it wash instantly off on the first washing but no it stays. A little bit of downside is due to the unusual height and proportion the Outfit fits not so good on the pic i had to let her sit so the skirt doesn't fall off, so keep that in mind if you want to order her to
    Service: Thank you very much for your feedback! We’re glad to hear the packaging, shipping, and doll quality met your expectations.

    Regarding the zipper, you can try using a small amount of lubricant to make it smoother. For dark-colored clothing, please make sure to wash it until the color no longer bleeds before dressing the doll, and avoid leaving such clothes on the doll for long periods to prevent staining.

    Kumadoll
  • $ 798.00

    2026-01-21

    Je****na

    Perfect customer service. They assisted me with everything necessary for the purchase and delivery to my country. The doll arrived in perfect condition and on time. I'm honestly impressed, as with other stores it's very difficult to get this level of assistance with an order. Communication was constant, and they responded very quickly. The Meru doll is very good, truly beautiful. The colors on her face are very well defined, and the exoskeleton is very sturdy, allowing for excellent posing. Overall, the entire purchase process was smooth, and the quality of the doll was perfect. Thank you very much!
    Service: Your recognition motivates us to continue providing attentive service and high-quality products. It was a pleasure assisting you, and we sincerely look forward to serving you again in the near future.

    Thank you once again for your trust and support.

    Kumadoll
  • $ 1,150.00

    2026-01-12

    T****.

    I am glad I got her on sale when I did since I wanted her. She feels great and is extremely detailed. The clothes she comes with are made very well and as well as the shoes. I love how squeezable and squishy her boobs are. I love her vagina and texture. The body is very detailed and look like the character. She one favorite Street Fighter girl. The pantyhose is hard to put on once you have removed it and careful it can tear. I love how poseable she is and flexible. I had to adjust her eyes which was a bit hard since it possible to accident damage her eyelashes since that happened to me so put a little superglue on to fix it. Her eyes arrive in super werid position. Also her panty were a bit hard to take off since she got big butt and very tone thick look legs I almost thought I would tear them. Great purchase and will buy from again.
    Service: Thank you so much for your detailed review! We’re thrilled to hear that you are happy with her look, feel, and overall quality. It’s great to know that the outfit, shoes, and body details met your expectations.

    We appreciate your feedback regarding the eyes and pantyhose—we’ll keep that in mind for future improvements. Your satisfaction and careful handling tips are very valuable to us.

    We’re glad she has become one of your favorite characters, and we look forward to serving you again in the future!
  • $ 1,600.00

    2026-01-09

    Fe****ls

    Absolutely stunning!! Firstly wanted to personally thank Chloe and Pannia from the customer support team. They did an absolutely amazing job at following up on logistics issues that had nothing to do with Kumadoll. THE BEST SERVICE IN THE BUSINESS is kumadoll hands down. I've used several vendors now and all of them have been okay but Kumadoll stands well above the rest. Professionalism, great response times, and very good after sales support. Unboxing - Thankfully the box did what it needed to do and protected the doll - very sturdy cardboard! And the great use of memory foam to make sure the doll didn't move much during transit! yay! All the extra's were there in a tidy rope-tie bag, extra eyes and even some lube which is one of the first times I've had that. Also nice to have a fleece blanket for her, heads were well protected. The doll - She has lovely soft skin, I have to say the texture is soft and supple but with a good amount of skin resistance like Gamelady makes - she's not quite pillow soft like Firefly Diary but she's damn close - she feels WONDERFUL to touch - very lovely flesh feeling, supple and jiggly breasts and nice plumpness in her ass without being gel filled - Even the transition between hard hands and the rest of body is sloped a little and doesn't really seem that noticeable Extra texture on the body looks amazing, some small details like veins are subtle but very realistic - nice amount of pores on the skin! Wow!! Glad I chose it as an option- also she feels a bit lighter due to the weight reduction - so kudos on that too - nice! The extra puffy pussy mound looks very nice has a nice squish to it - I picked up the Yuki head and the Amber head with custom makeup (thanks to a nice deal with a 2nd free head) - both non ROS. I am extremely pleased, TopCydoll looks really really premium. So far they are lovely to behold, soft to touch, not too heavy due to weight reduction, have great skin, look delicious in all the right places, and came without blemishes or bruises from their journey.. Thank you once again Kumadoll for an amazing customer experience and appreciate all the extra efforts you do. I'm sure I'll be back later for another doll through yourselves. Please see some photos of Hitomi (lovely office lady) and Dilaraa (green hair)
    Service: Thank you so much for taking the time to share such a detailed and thoughtful review. We are truly honored by your kind words and support. We are very pleased to hear that the packaging, protection, and accessories met your expectations, and that everything arrived safely. It is also wonderful to know that the skin texture option, weight reduction, and overall body feel delivered the experience you were hoping for. Your description of the material, softness, and realism is extremely valuable feedback for us and for future customers.
    Thank you once again for your trust in Kumadoll. It truly means a lot to us. We look forward to assisting you again whenever you are ready for your next doll, and please do not hesitate to reach out if you need anything in the meantime.

    Kumadoll
  • $ 1,050.00

    2025-11-12

    J*******

    This is my first purchase from Kumadoll. The head was made up in Japan, then shipped to China, and finally to France. I waited for about a month, and when I received it, I was very pleased. The makeup really captures the look of a Japanese girl. I would absolutely recommend Kumadoll to others.
    Service: Thank you so much for your wonderful review! We’re delighted to hear that you love the head and that the Japanese-style makeup met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
  • $ 2,699.00

    2025-11-12

    D*****

    She is very beautiful, just as I expected. Thanks to Kumadoll for their excellent service.
    Service: Your encouragement motivates us to keep providing high-quality products and attentive service. We look forward to serving you again in the future!
  • $ 2,070.00 $ 2,300.00

    2025-11-09

    M*******

    When I first saw the factory photos, I was really amazed by how beautiful she looked. After receiving her, she truly is stunning. I’m still not very skilled at styling the wig, but I plan to take more nice photos of her in the future.
    Service: Thank you for your review.
    We’ve already replied to you by email regarding the wig styling issue.
    If you have any other questions, we’ll be happy to assist you.
    We look forward to seeing the beautiful photos you take in the future!
  • $ 2,600.00

    2025-11-07

    L****a

    The quality of FUDOLL products is excellent and very soft. Kumadoll’s communication is very timely—they emailed me to confirm the doll’s status and only shipped once everything was confirmed to be fine. From placing the order to receiving it, it took five weeks in total, and I looked forward to it every day during that time. It would be great if FUDOLL had a European warehouse in the future to support faster shipping.
    Service: Hello, thank you so much for your feedback!

    We’re glad to hear that you are satisfied with FUDOLL’s product quality and softness, and we also appreciate your recognition of Kumadoll’s timely communication. Five weeks of waiting can indeed be exciting, and we’re happy to know that you enjoyed the process of receiving your doll.

    Regarding your suggestion of a European warehouse, we will definitely take it into consideration, as it could help provide faster shipping for our customers in the future. Thank you again for your support and valuable feedback!

    We hope you enjoy your doll~

    Kumadoll
  • $ 150.00

    2025-10-31

    Fi****er

    Contains everything you need, but pump is loud: I chose to use hand pump included with doll most often, but disinfection rod and drying rods are still very useful. Bit expensive, but reliable choice. Includes instructions in English. Be sure to push USB-C connector fully into disinfection rod before thinking it's broken, it will grow brightly if it works.
    Service: Thank you so much for your detailed feedback!
    We’re glad to hear you found the accessories useful and appreciated the reliability.
    We’ll also take note of your comment about the pump noise — your input helps us improve future versions.
    Thanks again for your trust and support!

    Kumadoll
  • $ 1,999.00

    2025-10-22

    T*******

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  • $ 1,999.00

    2025-10-22

    T*******

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  • $ 1,999.00

    2025-10-21

    T*******

    Great experience, great doll! I got exactly what I expected with my order, and Kumadoll made sure that was the case. The customer service has been fantastic on every single order I've placed, and they made sure to keep me updated throughout the whole process. They sent me factory images of my doll once the manufacturer completed my order, and I was able to verify that everything was correct before it was shipped to me. They also took care of everything with customs so I didn't even have to worry about that at all, which is a HUGE deal. Everything has been fantastic with my experiences and purchases, and I will continue to order from Kumadoll, they have earned a loyal customer through amazing customer service and quality dolls. I got a JCute 133cm TPE body with AGD07 head, and they look fantastic. The chest on the 133cm body is especially appealing, and the material is extremely pleasing to the touch. The head is beautiful, and exactly what I've come to expect from JCute. They know what they are doing when it comes to the dolls they make, and they are all incredible. I highly recommend both JCute as a brand and Kumadoll as a vendor, they are at the top of their game, and will not disappoint.
    Service: Hi!

    Thank you so much for your amazing review — it truly means a lot to us!
    We’re so happy to hear that everything met your expectations and that you’re satisfied with both the doll and our service.

    Our team always strives to make sure every detail is perfect, from factory confirmation to delivery, so your kind words really encourage us to keep doing our best.

    Kumadoll

  • $ 750.00

    2025-10-19

    M****m

    Although there were some minor issues with the color of the nips and labia, once I mentioned it to Kuma Doll, they quickly got in contact with the factory and rectified the issue. Moreover, my order arrived quickly and without any issues, and so, I'm happy with my order and will definitely be using them again~ XD
    Service: Thank you so much for your kind words and for taking the time to share your experience!
    I’m really glad to hear that everything was resolved smoothly and that you’re happy with your order.
    We always do our best to make sure every customer is satisfied, so your feedback truly means a lot to us.
    We look forward to serving you again next time.

    Kumadoll
  • $ 1,999.00

    2025-10-17

    T*******

    More pics
  • $ 1,999.00

    2025-10-17

    T*******

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  • $ 1,999.00

    2025-10-17

    T*******

    10/10! Both the order and the customer service were fantastic! I was kept in the loop during the whole process, I was informed when my order was completed, and was sent factory photos of the doll prior to shipping so that I could verify all the options I had selected for my order were correct. Kumadoll addressed any issues or concerns I had, and helped me out a great deal throughout the entire process. I am extremely happy with both the customer service as well as the product I receieved. I got exactly what I ordered and did not have to worry about if the doll would look like she did on the product order page, Kumadoll does not play those games. I ordered a JCute 149cm TPE body with AGD01 Soft Silicone head. She has natural skin color, natural areola color and natural vagina color. She looks absolutely amazing, and I am incredibly happy with her. She feels great to the touch and is extremely pleasing to the eye. The AGD01 head is detailed and beautiful, and because the 149cm body is slightly larger it has extra detail compared to some smaller bodies so it's great to see those small things add up to create a work of art. I couldn't be happier with ordering my doll from here, everything is exactly what I wanted!
    Service: Thank you so much for taking the time to write such a detailed and thoughtful review — we truly appreciate it!
    Your feedback means a lot to us, and we’re very happy to hear that you’re satisfied with both the doll and our service.

    Kumadoll
  • $ 1,050.00

    2025-10-16

    Ya****er

    I have the original 158 B-Cup body with Qian head. When I saw the Grace of FANREAL, I had to buy one! The head makeup is really amazing. She looks very japanese. Because it's a ROS soft head, I took it with a wig but Kuma Doll arranged for the wig to be trimmed. I wish I could buy the other 2 Graces! :) Thank you for everything!
    Service: Thank you so much for your kind words!
    We’re really happy to hear that you love the Grace of FANREAL — her makeup truly is stunning, and she does have that elegant Japanese charm.

    Thank you once again for your trust and continued support. It means a lot to us to know that you’re satisfied and happy with your dolls.

    Kumadoll
  • $ 750.00

    2025-09-04

    A****M

    Arrived nicely and safely. Shes super cute. Struggled with her hair for 1 hour to get it done just like on the picture, but I kind of failed, but I guess I cannot do everything first try :) (A small instruction would be nice, also the double sided thing is very weak, so I only used one big piece of it, to atleast secure the hair, but other than that, everything was easy) (I'll lower her wig a bit because I noticed that I put it too high) Would buy again, and I will buy clothes for her in the future for sure:)
    Service: Hello,

    Thank you for your kind feedback! We’re glad she arrived safely and that you love her. Wig styling can be tricky at first, but with a bit of practice it gets easier. We’ll also prepare more cute outfits for you to choose from in the future.

    Kumadoll
  • $ 700.00

    2025-08-29

    Ta****no

    Easy to assemble, easy to move, and a very convenient stand for maintenance, posing, and dressing. For future buyers: If you have extra $$$, go for the electric version (^▽^). Thank you, Kumadoll, for excellent customer service.
    Service: Thank you for your great feedback! We’re glad to hear that you find the stand easy to assemble, move, and use for maintenance, posing, and dressing. 😊

    And yes, for future buyers, the electric version is definitely a fantastic upgrade if you have the budget (^▽^).

    We really appreciate your support and are always here to provide excellent service!

    Kumadoll
  • $ 1,181.10 $ 1,270.00

    2025-08-29

    Ta****no

    Chuyue is very pretty! 。^‿^。 👍 It's a fantastic product from Shedoll. The head is made of soft silicone with ROS, and the body in the photos is 163 cm tall, features an H-cup size, and is made from extra-soft silicone material. Thank you, Kumadoll, for the excellent customer service.
    Service: Thank you so much for your kind words! We’re thrilled to hear that you’re happy with Chuyue and the Shedoll quality. 😊
    We truly appreciate your support and are always here to provide the best service for you.

    Kumadoll
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